Q1. Are you a factory? How long have you been in this industry?
Yes, we are a manufacturer with approximately 15 years of experience in producing and supplying high-quality kitchen and wardrobe storage baskets.
Q2. What is the minimum order quantity (MOQ) for initial orders?
The MOQ is 100 pcs per size, or a total initial order value reaching USD 10,000.
Q3. What are your preferred payment terms?
Our standard payment method is via Bank Transfer (T/T).
Q4. What is the typical delivery timeframe?
Delivery usually takes 35-40 days after the deposit is received. Please notify us if you have specific urgent requirements.
Q5. How do you handle quality defects after delivery?
If any quality defects occur, please send us detailed photos and descriptions via email. We will investigate immediately and arrange for a refund or exchange once verified.
Q6. Can these products be adapted for different wardrobe sizes?
Yes, our pull-out baskets are designed to fit standard wardrobe ranges from 600mm to 900mm, ensuring wide compatibility for different closet designs.